Privacy policy
Wotton View Limited trading as Tortworth Estate Shop
Effective Date: 21 October 2024
1. Introduction
Welcome to the Tortworth Estate Shop, operated by Wotton View Limited. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase our products.
2. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Identification Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Credit card details and other financial information necessary for completing your purchase.
- Order Information: Details of products you have purchased, including order history.
- Technical Data: IP address, browser type, operating system, referring URLs, and pages visited on our website.
- Usage Data: Information about how you use our website and services.
3. How We Use Your Information
We use the collected information for the following purposes:
- Order Processing: To process and deliver your orders, manage payments, and handle returns.
- Communication: To communicate with you regarding your orders, account, or customer service inquiries.
- Marketing: To send promotional materials and newsletters, if you have opted to receive them.
- Improvement of Services: To analyze usage patterns and improve our website and services.
- Legal Compliance: To comply with legal obligations and prevent fraudulent activities.
4. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: To third-party vendors and service providers who assist us in operating our business and website, such as payment processors and shipping companies.
- Legal Requirements: To comply with legal obligations, respond to legal requests, or protect our rights and safety.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.
6. Your Rights
You have the following rights regarding your personal data:
- Access: To request access to your personal data we hold.
- Correction: To request correction of inaccurate or incomplete personal data.
- Deletion: To request the deletion of your personal data.
- Objection: To object to the processing of your personal data for marketing purposes.
- Withdrawal of Consent: To withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the contact information provided below.
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Wotton View Limited trading as Tortworth Estate Shop
Email: info@tortworthestateshop.co.uk
Address: Tortworth Estate Shop, Tortworth, Wotton-under-Edge GL12 8HF
Phone: 01454 261633
Thank you for trusting Tortworth Estate Shop with your personal information. We are committed to protecting your privacy and ensuring a safe and secure shopping experience.